Everything you need to know to plan your stay in Avignon.
Check-in from 4pm. Check-out by 11am. These times allow us to ensure thorough cleaning and an optimal welcome for the next guests.
You will receive an email to register on our PassPass app. Once registered, you will be guided by email and SMS to access the apartment — simple and intuitive, from check-in to check-out.
Our rentals do not include private parking. There are parking spots at approximately 120m, and a supervised paid parking 6 minutes on foot. All practical details are on your apartment's page.
Yes, all linens are included — quality sheets, bath towels, kitchen towels. Just unpack and enjoy your Provençal escape.
Yes — professional cleaning is included in the price. Sparkling apartment on arrival; you only worry about creating Avignon memories.
Free cancellation up to 21 days before arrival. After that, bookings are final and non-refundable. In return, you get our best direct rates — no platform fees, no third-party commission.
Dogs are welcome at Lavande Évasion and Lavande Dorée, with a €24.99 per-stay supplement (extra cleaning + bedding) — just tick the "Pet" option when booking. Pets are not admitted at Cinéma Provence.
No, our apartments are entirely non-smoking. Enjoy the many terraces and gathering spots Avignon has to offer.
No, please respect the apartment and refrain from organizing parties or gatherings. Avignon offers plenty of restaurants, terraces, and festivals.
Of course — invoice available on simple request with all stay details. Perfect for business trips or tax declarations.
Yes, we stay reachable easily. Visit our Contact page to choose your preferred channel: phone, email, or WhatsApp.
Unfortunately, our apartments are not adapted for reduced mobility due to their current configuration (stairs in Avignon's historic buildings).